Hyderabad: Hindustan Petroleum Corporation Limited, a major Public Sector Oil Company, has launched a “24 hour LPG refill booking facility” for the benefit of HP Gas Consumers in the twin cities of Hyderabad, Secunderabad; and also Visakhapatnam in the State.
Branded “HP Any Time” this centralized HP Gas Refill booking facility would provide a hassle-free experience for booking refills, complaints including leakage complaints and status enquiry through an Interactive Voice Response System (IVRS) and through SMS, Mr K Sreenivasa Rao, Chief Regional manager-LPG, said in a press note here.
HP Gas Consumers from the Cities of Hyderabad and Visakhapatnam can now call “HP Any Time” single number 9666023456 and book their LPG refill cylinder 24×7. The customer will be provided with a Refill Booking number immediately. To access this facility, Consumers are required to have the Telephone Number of the Gas Agency (Landline Number without STD code) and the 6 digit consumer number . Since the newly introduced system is available round the clock throughout the year, a Consumer can book for LPG refill at any convenient time including Sundays and holidays.
This IVRS/SMS based Refill Booking can be carried out by callers from both Landline and Mobile of any service provider.
Consumers also have the option to register their telephone number on one time basis to enable easy and faster refill bookings subsequently. The customers who do not have a mobile or Land line can visit their LPG dealership where HPCL has provided a dedicated phone for booking their refill. (NSS)