Hyderabad: The Telugu Desam Party on Wednesday urged new Greater Hyderabad Municipal Corporation Commissioner MT Krishna Babu to implement a resolution adopted earlier to issue birth and death certificates through Citizen Service Centres instead of E-Seva centres.
In a letter to Mr Krishna Babu, Telugu Desam Party Floor Leader in the Corporation Singi Reddy Srinivas Reddy pointed out that the resolution was adopted after several representations from Corporators and voluntary organizations.
He reminded that the resolution adopted gave the nod to implement issuance of the important certificates through 18 citizen service centers located in each circle office.
These services are necessary to avoid delay of services for needy people, Mr Singi Reddy said, adding that rather than E-Seva, Citizen Service Centers have the better edge in issuance of births and deaths certificates.
The people will be able to obtain the certificates easily and early from the registrar and sub-registrar of the concerned circle as the E-Seva staff are substandard (under-qualified personal who have cleared only SSC and Intermediate), the TDP leader said.
He added that these under-qualified personnel are unable to understand the Birth and Death Act and the guidelines issued by the GHMC for various services, including name inclusion, correction and non-available certificate.
This is leading to the citizens who are in urgent need of the certificates suffering as they are not getting the services in time, Mr Singi Reddy said.
Besides this, the E-Seva is charging heavily for rendering services to the GHMC for the issuance of birth and death certificates, which is causing a loss to the Corporation. The citizen service centers of the GHMC are also a one-stop service centre where in the citizen apply and collect particular certificates, he pointed out and urged the GHMC Commissioner to take note of his request. (INN)