Hyderabad: A workshop on Citizen centric e-government, second in the series, was held in Hyderabad on Friday where the best practices and solutions to accelerate e-Governance adopted by the Andhra Pradesh government were showcased.
J. Satyanarayana, Special Chief Secretary, AP government said that the state was now working towards providing the citizen any G2C service like land records/pensions/certificates/licenses etc within 15 min time through the E-Seva centers. “Building infrastructure is one thing but leveraging that infrastructure for e-Governance for the citizen benefits makes all the difference” he said. Interoperability of data helps create seamless e-governance, he opined.
The Department of Information Technology, Government of India, in partnership with NASSCOM, is organizing a series of 50 e-Governance Consultation Workshops in all States and Union Territories during July 2011 to July 2012 under the banner of “Citizen Centric e-Government”. The objective is to bring senior decision makers and stakeholders of National e-Governance Programme, State Government Leadership, e-Governance Consultants, Technology Partners and Implementing Agencies e Gov Heads on to a common discussion platform.
“Emphasis on Public Private Partnerships, Capacity Building, Standards for Interoperability, Awareness and Communication and Third party Impact Assessment would help achieve the National e-Governance Plan Vision” said Dr. Ajay Kumar the Joint Secretary of DIT, Govt of India. He lauded pioneering efforts of AP in this regard.
Earlier, Sanjay Jaju, Information Technology & Communications Secretary, Govt of AP, in his presentation illustrated the e-governance initiatives of the Govt of AP. According to Jaju, “The concept of Eseva is a paradigm shift in e-Governance and a classic case of service aggregator and how it can provide a range of citizen centric services.” He said that an effective Egov model consists of – least governance, customer centric governance and participative governance.
Speaking about the way forward he said that AP IT Rules (Electronic delivery of services) 2011 will be issued which will optimize the delivery mechanisms and enhance security of data.
various state departments demonstrated the reach of e-Governance which included Transport department, Minority welfare, Rural development and the Rajiv Aarogyashree.
Suresh Chandra, Commissioner of Commercial Taxes talked about how IT has revolutionized the Tax department and processes like filing of income tax returns has now become a mouse click away. The NIC Director also briefed the gathering on the IT initiatives undertaken in AP.(INN)