Home » Hyderabad » Citizen-centric E-services must: CM

Citizen-centric E-services must: CM

Posted by on July 20, 2011 0 Comment

Hyderabad: Chief Minister N Kiran Kumar Reddy on Wednesday emphasized the use of e-governance as an enabler for Good Governance and citizen-centric governance and to ensure that services are delivered to the citizens in a user-friendly manner. The CM laid out his Vision for the Smart and Transparent Governance through the use of Information and Communications Technology. The Chief Minister reviewed activities of IT and C Department at Secretariat, here today.

The Chief Minister directed all the departments to migrate to the recently completed Shared IT Infrastructure i.e. the State Data Centre and the State Wide Area Network that provides Bandwidth and Connectivity till the Mandals. The IT infrastructure has been created at a cost of Rs 165 crore and will enable video conferencing upto Mandal level, besides other uses.

The Chief Minister directed the departments to bring their citizen-facing services into the e-Seva fold. To facilitate delivery of legally valid certificates to be delivered electronically, AP Information Technology (Electronic Delivery of Services) Rules 2011 would be issued which would enable departments to issue Digitally Signed Certificates and deliver these services directly at the doorsteps of the citizens. This will also obviate the need for citizens to go to the Government Offices to get various Certificates. The CM directed that the services of Revenue, Registration and Municipal departments that impinge on the common citizens are rolled out initially through this framework across the state.

The scheme would be piloted in Khammam, Krishna and Chittoor Districts for revenue services and for Birth / Death Certificates in GHMC limits. He also directed that some services pertaining to the Registration Department like encumbrance certificates, market value statements and certified copies be delivered through e-Seva.

The Chief Minister also directed the IT and C department to create an Aadhaar-enabled State Resident Data Hub in theState Data Centre to enable all departments to roll out their services to the citizens effectively, efficiently and in a transparent manner. It was also decided to introduce Multi-purpose ‘Smart Seva Cards’ for effective implementation of all the welfare programmes (G2C) in the 3 pilot districts.

He also directed the revitalization and revival of the ‘Bhu Bharati’ initiative for providing Land Records and Title Certificates in a user-friendly manner to the Farmers (G2F).

It was also decided to introduce a Comprehensive Human and Financial Resources Management System for seamless financial management and enabling effective delivery of benefits to the State Employees (G2E).

The Chief Minister directed the IT and C Department to increase the e-Seva transactions from the current level of 50 lakhs per month to 1.00 Cr. per month by December, 2011.

The Chief Minister agreed in principle to the request of the Department for additional budget to the tune of Rs.50 Cr. for implementing the e-Governance initiatives.(INN)

No comments yet... Be the first to leave a reply!

Leave a Reply